Our Approach – Why We Achieve Results
Our approach to our work has helped us achieve reliable results in the field:
We use the client’s frame of reference
We partner closely with clients. After having assessed the unique needs of the organisation, we are able to co-design an approach that they can own and operate. This helps our clients have better control on the methods and overall cost of implementation.
All-of-Organisation Perspective
Even when working on the detail, we ensure that our work creates collaboration opportunities within our client organisations and enhances partnerships with external parties. We help our clients maintain an all-of-brand perspective. This helps our clients manage the overall cost and complexity of their initiatives and to remain aligned to the core values of the organisation.
Layered Approach
Today’s organisations have to grapple with complex issues, risks and competing demands at every level. Our approach addresses these by bringing clarity across roles and responsibilities so that staff feel empowered to address these issues and risks in a practical way – and decision makers are better able to act on relevant information. We help co-design key business processes across all levels of the organisation using this layered approach. In the cases where we are commissioned to provide an independent assessment or audit, we ensure that our advice is communicated with this layered approach so that our clients can execute on the recommendations.
Industry Experience
Our broad knowledge across multiple industries – Finance, the New Zealand Public Sector, the Charitable Sector and the High Growth, High Tech industry will enable you to jump start your initiative.
Design-Led and Innovative processes
Our work products are designed to help our clients execute on the big picture. We are able to work as thought partners and translate strategy and vision objectives to the appropriate level of detail required for people to execute on a day-to-day basis. To achieve this, our work products eliminate rework, unnecessary bureaucracy and duplication of work streams.
Our approach ensures that an end-to-end view is maintained and that there are genuine opportunities for both innovation and risk management.
Empowering Staff
Our work creates opportunities for staff to learn on the job, within their work environment. This builds up internal capability and the ability to build on the work we do for our clients – via knowledge transfer of our skills. Our highly customised workshop and mentoring provides an alternative to, or complements packaged education courses often offered to staff.
Ensuring you get more from your ICT expenditure
Our practical knowledge of IT governance, strategy & planning, IT solutions design and quality assurance equips us to support key decisions on how to achieve better value from ICT expenditure.
We are able to work closely with business units, in-house ICT and vendor teams to help them design solutions, reduce third party risk and meet business requirements at a reasonable cost. We are vendor independent, so our clients can be sure that our advice is always in their best interest.